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  ::FREQUENTLY ASKED QUESTIONS::
     

 

:: HOW DO I SEND BULK MESSAGES

Go to the "Send Bulk" SMS URL, select sender ID, compose your message and upload the list of receipients as a .csv file, then click on the send button to have your messages sent. Your receipient's should be begin with country code. Eg. 233240000000

:: HOW DO I KNOW SOME OF MY RECEIPIETNTS MESSAGES FAILED

Upon submit of an uploaded file containing receipients list, a log file for failed messages is created and made available on your page

:: HOW DO I SEND SINGLE SMS

Go to the "Send SMS " URL, select your sender ID, compose your message , enter receipients mobile number without the country code. Click send to send you message

:: HOW DO I CHECK ACTIVITIES ON MY ACCOUNT

Go to transaction history of your account to view all transactions. You can delete any transaction of you choice.

:: HOW DO I MAKE PAYMENT

Login to your account and click on "Make Payment" menu to topup your account.

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